Privacy Policy

1. Who we are

Vyora provides a unified business operating system including website and app development services, CRM tools, and an in-house ERP for finance, invoicing, GST, expenses, HR, inventory, and related modules.

For privacy-related requests, contact us at hello@vyoranexus.com.

2. Information we collect

We collect information you provide directly and information generated when you use our products.

• Account details such as name, email address, phone number, and workspace/company name
• Business profile data including GSTIN, registered address, financial year, and industry verticals
• Operational data you enter into the ERP (invoices, expenses, journals, employees, documents, and similar records)
• Uploaded files such as receipts, invoices, logos, and documents stored in your workspace
• Usage and device data such as IP address, browser type, pages viewed, and approximate location derived from IP
• Communication content when you contact support or request a demo

3. How we use information

We use personal and business data only as needed to operate and improve Vyora.

• Provide, secure, and maintain the website, ERP, and related services
• Create and manage workspaces, roles, and team access
• Process invoices, journals, GST summaries, payroll-related records, and other module workflows you initiate
• Respond to support requests, demos, and onboarding
• Send important service notices (security, billing, product changes)
• Improve product performance, reliability, and user experience
• Comply with applicable Indian laws and respond to lawful requests

4. Legal bases and compliance

We process information in accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (as applicable), and related rules.

Where consent is required, we will request it. Where processing is necessary to perform a contract (for example, delivering ERP access you signed up for), we rely on that necessity.

5. Sharing of information

We do not sell your personal data. We may share information with:

• Infrastructure and cloud providers that host our application, database, and file storage
• Payment or credit processors if you purchase paid plans or credit packs
• Professional advisors (legal, accounting) under confidentiality obligations
• Authorities when required by law or to protect rights, safety, and security
• Team members you invite to your tenant/workspace, according to the roles you assign

6. Data storage and security

Workspace data is stored using industry-standard cloud infrastructure. Files you upload may be stored in object storage and/or our application database depending on configuration.

We apply technical and organisational measures such as encrypted transport (HTTPS), access controls, authentication, and role-based permissions inside the ERP. No method of transmission or storage is completely secure; please use strong passwords and manage team access carefully.

7. Retention

We retain account and workspace data for as long as your account remains active or as needed to provide services. We may retain certain records longer where required for legal, tax, accounting, dispute, or security purposes.

You may request deletion of your account by contacting hello@vyoranexus.com. Some anonymised or aggregated analytics may remain after deletion.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of personal data we hold about you, and you may withdraw consent where processing is consent-based.

Workspace Owners and Admins control much of the business data inside a tenant. If your data is held in an employer or client workspace, contact that workspace administrator first.

9. Cookies and similar technologies

Our website and application may use cookies or local storage for authentication sessions, preferences, and basic analytics. You can control cookies through your browser settings; disabling them may affect sign-in and product functionality.

10. Children’s privacy

Vyora is built for businesses and professionals. We do not knowingly collect personal data from children under 18. If you believe we have collected such data, contact us and we will take appropriate steps to delete it.

11. International transfers

Our primary operations target customers in India. Infrastructure providers may process data in other regions. Where transfers occur, we take steps consistent with applicable law to protect the data.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website or services after an update constitutes acceptance of the revised policy where permitted by law.

13. Contact

Vyora Technologies — Privacy requests: hello@vyoranexus.com — Website: https://www.vyoranexus.com